Track your VDL POWER order
Your shipment email contains the carrier tracking link when your order is dispatched. The order number and carrier tracking number are different.
Before the first scan
Allow time for the carrier to register the parcel. A label may be created before the first scan. Orders with more than one parcel may receive separate tracking information.
Delivery estimate
Normal order processing is 1–3 business days after payment confirmation. Estimated transit is 2–4 business days after dispatch. Business days exclude weekends and public holidays. These are estimates.
Need help?
Email sale@vdlpower.shop with your order number if tracking is unclear, stops updating or reports a delivery you have not received. Confirm the delivery address and check safe delivery locations, but contact us so that we can review the issue with you.
Contact VDL POWER
Email: sale@vdlpower.shop
Telephone: +1 (972) 988-0783
Business contact address: 1215 Tuckerman St Nw, Washington, DC 20011, United States
Store operator: shenzhenshihanyingxinnengyuankejiyouxiangongsi.
For the correct return destination and instructions, contact us before mailing anything. The business contact address is not an automatic return address.